SUMMARY

Adrian Swinscoe author of Punk CX interviews Mike Perk on the concept of Future Fit Leadership. The interview came about when Adrian’s interest was peaked after hearing Mike speak at a customer experience conference.

Mike uses the story fo the Great Escape from World War 2 as a backdrop or understanding what is required from leaders to thrive and survive in uncertain times.

When it comes to digital transformation, technology is not usually the problem. Adoption is the problem. And, some of the biggest blockers of adoption are people and leaders.

Future Fit leadership comes from looking at a lot of research and also spotting the patterns exhibited by successful leadership. What are the key actions and attributes that successful leaders across the globe, irrespective of the industry, are showing?